Within 14 days of purchase, you may request a full refund for any reason. We ask that you stop using the purchased content once you request a refund — refunded entitlements are revoked automatically once Stripe processes the reversal.
We still refund purchases that are broken on our side:
For buyer's-remorse requests past 14 days, we'll try to help in good faith — but we reserve the right to decline.
Email contact@edgeofthefold.com with:
Most refunds are approved within 2 business days. Stripe then releases the funds back to your original payment method within 5–10 business days depending on your bank.
We listen for Stripe's charge.refunded webhook and automatically revoke the matching entitlement in your account. You'll still have access to the free core Game.
Please talk to us before filing a dispute with your bank. We are a very small studio — every dispute costs us ~$15 in bank fees on top of the refund and can take a month to resolve. We almost always prefer to just refund you directly.